Frequently Asked Questions
Folk N Funky
Frequently Asked Questions.
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Q. How do I wash my custom products from Folk N Funky?
A. Machine wash on cold, NEVER use bleach. The use of bleach will void any return or refund regardless of date of purchase. Tumble dry on low. It is very important to make sure if you are washing a duvet cover to have it zipped shut before putting your duvet cover in the washing machine.
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Q. If I need a custom sized shower curtain, can you do that?
A. Yes, we can do custom sizes! Please email govitzp@gmail.com or send us a message on Facebook. We will of course need the measurements (in inches) and we will get you a quote right away!
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Q. Do I need a shower curtain liner?
A. Yes, you will need a shower curtain liner. While our shower curtains are water resistant, they are not waterproof.
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Q. Can I personalize the item or get it in a different color?
A. Yes, at checkout there is a message box where you can leave personalization directions.
Please leave clear and concise directions for personal touches or alterations you would like to see. It would also be helpful if you would leave us your best form of contact in case we have any concerns or questions. By no means do we want to be intrusive, but customer service is our #1 goal.
If you would like to see alterations to a design, please email us directly at govitzp@gmail.com or find us on Facebook and leave us a message. Many designs we are able to alter, however there are some that due to their intricacy and detail simply can not be changed. The only way to know is to ask!
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Q. Can I call my order in?
A. Unfortunately we are unable process credit cards over the phone. We also don't accept mailed payments or cash. Our checkout is secure and we use a trusted, verifiable source for our shopping cart. All payments are handled through our payment processor. We apologize for any inconvenience this may cause.
Do you have a question that may not get asked that frequently?
Send an email to govitzp@gmail.com or find us on Facebook and send us a message!